What equipment will best fit my home?
There are many factors that affect the sizing and specifications of your system, including square footage, insulation,
window surface and configuration, geographic location of your home, and duct sizing and arrangement. Tempco Heating and
Air Conditioning Co. can perform an in-home analysis to determine which equipment combinations will perfectly suit your
home and your family's needs. Depending on the construction of your home, 1 ton of air conditioning can cool anywhere
from 300 to 800 square feet. The only way to ensure the size of the system you purchase will be large enough to cool
your home, but not any larger than you need, is to have your home's individual heating and cooling needs evaluated by a
licensed professional. Contact Tempco today for a free estimate.
Why should I have regular (or preventative) maintenance? How often should I have it performed?
Your heating and cooling systems work incredibly hard to perform their functions for your home every day. The constant
stopping and starting and continual operation can wear down any machine if the proper care and maintenance are delayed.
However, by performing regular maintenance, you can maximize the lifecycle of your heating or cooling unit and guard
against many common equipment failures. Preventive maintenance inspections performed on a regular basis can uncover
leaks, rust, rot, soot, frayed wires, and corroded electrical contacts. You should have maintenance completed on your
system regularly to ensure maximum efficiency and prevent possible problems that may occur in the near future. Contact
Tempco Heating and Air Conditioning Co. for information on our preventative maintenance agreements.
What equipment requires regular (or preventative) maintenance?
Heat pumps and air conditioners require a professional tune-up twice a year, in the spring and fall. Inspections on
boiler and furnace systems should include ductwork, pipes, dampers, valves, the chimney, registers, radiators, pumps,
blowers, fuel lines, the oil tank, and every part of the actual furnace and boiler. Meanwhile, heat pump and air
conditioning unit inspections should also include inspections of the fan, the compressor, indoor coils, outdoor coils
and refrigerant lines. Contact Tempco today for information on our preventative maintenance agreements.
I need help troubleshooting a problem with my equipment.
As your local Carrier dealer, Tempco Heating and Air Conditioning Co. is your troubleshooting expert, and we are glad to
help you. In addition, Carrier also provides a network of troubleshooting technicians at Carrier distribution centers
across the country that Tempco can utilize to solve your concern. Should we encounter a situation that requires
additional factory help, we will contact a factory-supported service manager for assistance. Schedule a service
appointment with Tempco today.
Where can I get parts for my Carrier equipment?
As a Carrier dealer, we are the best resource for identifying, supplying and installing the correct, current parts for
your system. Please note that we do not sell parts to the public; a service call is required.
What type of filter should I use? How often should I replace it?
Standard filters work to keep your system and its ductwork clean, but they can only do so much to improve indoor air
quality. To do that you need a media air cleaner. The media filter rests between the main return duct and the blower
cabinet and improves dust and particle removal up to seven times efficiently more than a standard filter. Upgrading to a
pleated media filter will remove everything from dust to airborne viruses from the filtered air. Always choose a filter
that matches your blower's capacity. For optimal efficiency and filtration, we recommend that you replace your
disposable filters at least once a month. If you have washable filters, they should be cleaned once a month.
Why can't I find the correct size furnace filter at my local home improvement store for my Carrier equipment?
Filters for your Carrier unit are made from higher-quality materials than those of the disposable filters found in
retail stores. For that reason, replacement Carrier filters can only be purchased through a Carrier dealer. Keep in mind
that some Carrier filters are reusable and can be washed by hand in cold water.
What is the life expectancy of my unit?
Dependable Carrier products are among the longest-lasting heating and cooling products available. For your specific
equipment, there are many variables that affect life expectancy, including, of course, the regularity of routine
maintenance. Contact Tempco today for information on our preventative maintenance agreements.
What does my warranty cover?
Under the standard factory warranty, Carrier covers parts that fail during the warranty period due to defects in the
parts. The warranty does not cover labor. A warranty certificate was included with your homeowner information packet and
is specific to the model numbers, serial numbers, and installation dates of your products. If you cannot find your
warranty certificate, Tempco Heating and Air Conditioning Co. will also be able to provide you with the information you
What are the advantages of a programmable thermostat?
Since they are electronic, programmable thermostats are more accurate and efficient than thermostats that contain
mercury. With programmable thermostats, you can control the temperature in your home at different times of day without
ever touching your thermostat. Because everything is automatic, you will never forget to change the setting.
What is the SEER rating?
The SEER (seasonal energy efficiency ratio) is how the efficiency of your heating and cooling equipment is measured. The
SEER is the amount of cooling your system will deliver per dollar spent on electricity, as compared to other systems.
For example, a 3-ton unit may have a SEER rating of 13, 14 or 15. The higher the SEER, the more efficient the system
will be. The SEER rating of any given unit can range anywhere from 13 to 21.
Why is the SEER rating on the EnergyGuide different than what my dealer quoted?
Each split system cooling unit has a nominal SEER rating. This rating can be increased with an upgrade to the same
series indoor unit. The SEER rating of a system is based on the combination of equipment installed in the home. The
outdoor equipment (heat pump or air conditioner), and the indoor equipment (evaporator coil and furnace or air handler)
play a vital role in the total rating.